Shipping Policy

At J2 Oud, we are committed to delivering your premium fragrances safely and efficiently across the UAE. Please read our shipping details carefully:

1. Shipping Charges

• A flat shipping fee of AED 30 applies to all orders within the UAE. Shipping fees are calculated at checkout.

• No free shipping is available at this time.

2. Delivery Time

• Orders are typically processed within 1–2 business days.

• Standard delivery within the UAE usually takes 2–4 business days after processing.

• Delivery times may vary during holidays or high-demand periods.

3. Order Tracking

• Once your order has been shipped, you will receive a tracking number via email or SMS.

• You can use this tracking number to monitor your shipment until it reaches you.

4. Shipping Restrictions

• Currently, we only ship within the United Arab Emirates.

• We are unable to ship to PO boxes or unverified addresses.

5. Contact Us

If you have any questions regarding your shipment, delivery, or tracking, please reach out to our customer service team:

Email: support@j2oud.ae
Phone: +971506626333

At J2 Oud, we ensure that every fragrance reaches you safely, so you can enjoy the luxury experience you deserve.